Nowadays it is very simple to find a house cleaning company that services your area. All you have to do is a Google search and in less than a second you get tons of potential companies. However, comparing all these companies can be time consuming. Here we consider three important factors on which you can concentrate to facilitate your selection of a cleaning company:
Trustworthiness
Trustworthiness is the most important of these factors. After all, you will be allowing unknown cleaners to enter your home. A good house cleaning company will develop a trustworthy relationship with its customers. This relationship starts with one fundamental principle: all employees must respect the customer and the customer’s property.
There are many ways this relationship can be developed. For example, employee screening is an excellent way a housekeeping company can ensure that its employees will act ethically while working. Being bonded and insured can also construct this relationship. In the event that a house cleaner damages your property, you know that a bonded and insured company will compensate you for any damage. Another way is to offer guarantees. For example, some companies offer a 24-hour guarantee on their services to ensure that all your demands are met.
Quality
Nothing can predict service quality better than customer satisfaction. Before you hire a housekeeping company, it is important to read its customers’ reviews. If a company has mainly positive reviews, it is likely because it offers quality services.
Keep in mind that a good company will offer great quality on a consistent basis. There are a lot of house cleaning companies that offer great quality on their first cleaning services, but not subsequently. Know that companies that offer no contracts will strive to provide quality services consistently because they can only keep your business if you are satisfied!
It is important to know that service quality is related to service customization. A good company will customize its services to satisfy your needs and provide you with the quality you deserve.
Price
If you have found more than one trustworthy company offering quality services and you are unsure which one to select, it is a good idea to compare their prices. For example, both national franchises and independent companies can be trustworthy and can offer quality services, but independent companies tend to offer lower prices for their services. This is because independent companies have lower operating costs and do not have to pay royalties.
Service price by itself should not be a deciding factor. Trustworthiness and quality should always be your priority. For example, there are many independent cleaners that will charge very little for their cleaning services, and some might even offer quality services, but the majority are not bonded and insured and do not offer guarantees on their services. If an accident happens, an independent cleaner might not be able to compensate you for damages.